Frequently asked questions
How do I order a knit?
Choose your style and colour and place your order directly through the website. If you have any questions prior to purchasing, please reach out before ordering.
How long will my order take to be made?
Knits are created in the colour you choose. If the yarn colour is in stock, the timeline is typically 2–3 weeks. Times may vary slightly depending on colour availability and current workload. Please note: yarn colours can be discontinued without notice by the supplier — if this occurs, you’ll be asked to choose an alternative colour.
What sizes do you offer?
Standard sizing with a relaxed fit, designed to suit a range of body shapes. If you are very petite, tall, or prefer a specific fit, please message before ordering to discuss available options.
Where is Muskoka Knits made?
Every piece is hand-knit in Muskoka, Canada using luxurious Peruvian wool..
Do you ship internationally?
Yes — we ship worldwide. Shipping rates are shown at checkout. Duties and taxes may apply depending on your location.
Can I return my order?
All knits are final sale. If you have any specific questions or preferences, please message prior to ordering so we can ensure the order is exactly right for you.
How do I care for my knitwear?
All knits are spot clean only. Special storage recommended. Do not hang — always fold or store your knits.